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2024 Survey of Provosts Reveals Interesting Insights on How Campuses are Dealing with AI, Diversity, Free Speech and Financial Challenges

Inside Higher Ed, together with Hanover Research, recently released its annual Survey of College and University Chief Academic Officers, providing insight into the priorities of and challenges facing higher education institutions. With 331 provosts fully or partially completing surveys (a 13% response rate), the survey covered a wide range of topics including artificial intelligence, diversity, equity, and inclusion, campus speech, the future of academic programs, and more. While the comprehensive key findings and data tables can be found in the report, below is a highlight of several major areas.

Artificial Intelligence: Artificial intelligence continues to be an evolving focus at many institutions. 92% of provosts responded that faculty and staff members asked for additional training related to the developments in generative AI. Seventy-eight percent (78%) have offered training in response to faculty concerns or questions about generative AI within the last 18 months and an additional 20% have planned training. For students, only 14% of provosts said that their institution has reviewed the curriculum to ensure that it will prepare students for AI in the workplace, though 73% plan to do so. The use and future of AI is far from settled. Although 47% of provosts are moderately concerned, 20% very concerned, and 6% extremely concerned about the risk generative AI poses to academic integrity, only 20% of institutions have published a policy or policies governing the use of AI, including in teaching and research. An additional 63% have a policy under development. However, in contrast to those concerns, 40% of provosts are moderately enthusiastic, 32% very enthusiastic, and 11% extremely enthusiastic for AI’s potential to boost their institution’s capabilities. Several institutions are using AI for virtual chat assistants and chatbots, research and data analysis, Learning Management Systems, predictive analytics to predict student performance and trends, and in other capacities. This is an area where we can expect rapid developments in the coming months.

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The Power of Discomfort

I begin this writing with a painful admission, especially as a higher education professional. I was raised in a community that made racists feel comfortable to share their beliefs. Thankfully, my parents were not among them—I never once heard my mother or father judge someone by their skin color or nationality—but other community members, and sadly even other family members, regularly made comments about the propensity of entire races for laziness or theft or ignorance. Raised in the rural midwest, I had limited opportunity early on to let experience conquer stereotypes. I knew, though, the labels did not describe the admittedly few non-white students who attended my elementary school. When I felt uncomfortable hearing these comments and would ask my parents why even some family members talked this way, I was told, “That’s just who they are. We can’t change them, but we love them anyway.”

I did love my family deeply. I loved them with all of their flaws as I hoped they loved me with mine, but as I furthered my education, more discomfort would follow. I would feel it when we studied historical events such as slavery, Apartheid, and the Holocaust, and I realized the horrors that humanity was capable of. I would feel it when we studied more recent injustices such as new redlining, racial profiling, and hate crimes, and I had to acknowledge that humanity hadn’t fixed itself and not everyone wanted it to.

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