Provosts are responsible for making decisions about a wide variety of topics. Sometimes you will find out that you made an incorrect decision. You may not have had all the information you needed to make the best decision in that situation, or you may have ignored some piece of information that turned out to be very important in making that decision. In any case, it is important that you acknowledge the fact that you made an incorrect decision and that you are prepared to change your decision. It is necessary that you let all of those who were affected by your decision know that you now realize that you made an incorrect decision. Some people believe that admitting that they were wrong will diminish their authority and result in those that report to them losing trust in them. In fact, the opposite is true. If you make an incorrect decision, many of those who report to you will know the decision was incorrect. Admitting your mistake will demonstrate to them that you are trying to the best you can and that you are willing to hear opinions that are contrary to yours. This will actually result in people who report to you having greater trust in you because they will see that you are open to hearing things that may be difficult to hear and that you are willing to be open to changing your decision. Sticking to your incorrect decision can have several damaging effects including those who report to you losing trust in you. This will result in them not being willing to tell you things you really need to hear. Put your ego aside and be willing to listen and reevaluate your decisions. You will be a stronger and more effective leader if you do so. Put your ego aside and always be willing to listen to opinions that are contrary to yours. Be willing to change your decisions when it becomes clear that they are incorrect.
Louis H. Primavera, Associate Provost for Special Projects
Touro University